Care Instructions

HOW DO I TAKE CARE OF MY JEWELLERY?

Created with delicate accuracy and precious materials, Pendalock Jewellery is a delightful companion that will stand the test of time.

To ensure your  treasure’s lasting beauty, please note the following considerations:

Cleaning instructions:
  • Pieces can be cleaned with a wet cloth. Using a brush is not recommended.
  • Dry completely before polishing with jewellery polishing cloth (specific and adapted – 50% polyester/50% nylon only very soft touch).
  • If your jewellery is made of ornamental stones, clean it regularly using a soft wet cloth . Let it dry thoroughly each time it is cleaned.
  • PVD coating and ornamental stones may be damaged by various conditions or practices.
Care instructions:
  • Always close the clasp before storing  to avoid knots on the chain.
  • Ensure your piece is stored in the box provided at purchase to avoid scratches and debris.
  • Store each piece separately to avoid abrasion caused by other jewellery.
  • Protect your piece from external shock, as this can affect the setting and the performance capabilities of the clasp.
  • We strongly recommend applying fragrances or cosmetics before wearing your jewellery allowing sufficient drying time to avoid direct contact with ornamental stones.
  • Avoid exposing your jewellery  to high temperatures.
  • Avoid extreme sweating while wearing our jewellery.
  • Do not shower, swim or bath with your jewellery since cosmetics, detergents, disinfectant and water might damage the clasp, coating and the ornamental stones.
  • For refreshing, polishing services or any other specific care information, please contact a jewellery specialist.
  • Please note that Fine Jewellery pieces should only be entrusted to a specialist as these are extraordinary creations that require specific care.
  • For any questions regarding Pendalock  Jewellery care instructions, please refer our Jewellery Care Booklet.
Scratches:
  • Slight scratches, especially on polished surfaces, are normal signs of wear and are no reason for complaint. They make your jewellery even more unique and special.
  • Scratches  can be prevented by careful handling and storage.